病人的关系 and Satisfaction

We recognize that being in the hospital may be a confusing and sometimes unsettling experience. Whether you're a patient or a visitor, we would like to make your stay at 大学医院 as comfortable as possible. The 病人的关系 Department at 大学医院 personally responds to patient and family concerns and facilitates communication between patients, 家庭成员, and the patient's caregivers.

If an aspect of your hospital experience was exceptional

If you or a family member feel an aspect of your hospital experience was exceptional, or if a specific care member deserves recognition, 请让我们知道. 感谢照顾者 and your kind words will be passed on to the right people.

Thank you for letting us know about your experience at 大学医院. Each day, we strive to provide the best possible care for our patients and their families.

If You Need Assistance

If you or a family member needs assistance during your hospitalization, please contact the 病人的关系 Department at 315 464-5597 (4-5597 from a hospital phone).

除了, you may voice any of your concerns to nurses, 大使, or any other hospital staff member. Our staff is available to assist patients, 家庭成员 and friends with non-medical questions or concerns related to outpatient visits or hospital services.

We encourage you to contact us if you have any questions or concerns regarding patient care and treatment of you or a loved one. If you are still dissatisfied, you may request a Grievance Committee review of your concerns. Following any Grievance Committee's review, a written response would then be sent to you containing the final determinations and findings of the Grievance Committee. You may also reach online 病人的关系.

Section 504 of the Rehabilitation Act of 1973 (US.C 794) of the US Department of Health and Human 服务 regulations implementing the Rehabilitation Act, prohibits discrimination on the basis of disability in any program or activity receiving Federal financial assistance. If you have any concerns or questions regarding discrimination and/or a violation of the Rehabilitation Act please contact the Section 504 Coordinator in the 病人的关系 Department at 315 464-5597

DNV Healthcare - NYSDOH

DNV Healthcare is committed to improving the quality and safety of care provided. 推荐最近最火的赌博软件 大学医院 sites that are accredited by DNV Healthcare are listed on the DNV website. The public may contact DNV Healthcare by any of the following ways for help with submitting a hospital complaint :

网站: http://www.dnvhealthcareportal.com/patient-complaint-report

电子邮件:     (电子邮件保护)

电话:866-496-9647

传真:        281-870-4818

Mail:       DNV Healthcare USA Inc.
                Attn: Hospital Complaints
                4435 Aicholtz Road, Suite 900
                辛辛那提，OH 45245

Prior to contacting DNV, we ask you to contact our 病人的关系 Department for an internal review and help: 315-464-5597.

If you are not satisfied after following our hospital grievance process, you may contact:
New York State Department of Health: Centralized Hospital Intake Program,
Mailstop: CA/DCS, Empire State Plaza, Albany, NY 12237.